Translation Empire Verified
Job Type | Seniority | Gender | Age | Test Center |
---|---|---|---|---|
Full Time | Not Applicable | All | Min:22 - Max:35 | N/A |
-Manage/handle the incoming calls professionally -Identify and assesses customers' need to achieve satisfaction -Giving follow up calls to the customers at a specified date and time -Keep records of customer interactions -Follow communication procedures, guidelines, and policies -Managing a large number of outbound calls & inbound calls -Following call center scripts when handling different topics -Identify interpreters needs, clarify information, research every issue, and provide solutions -Candidate must be willing to work UK Timings preferably 1pm-10pm or 2pm-11pm. Qualification / Skills: -Must be graduate BBA/MBA preferred -Excellent English written & oral communication skills -Must be able to work in a fast paced environment -Understanding of Organizational Skills -Time Management Skills -Must be able to work in a team