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Customer Support Representative

Translation Empire Verified

  • Vacancies: 10
  • Last Date: 2/27/2023
  • Salary: Not Disclosed
Private Job

Job Details

Job Type Seniority Gender Age Test Center
Full Time Not Applicable All Min:22 - Max:35 N/A

Job Description

-Manage/handle the incoming calls professionally -Identify and assesses customers' need to achieve satisfaction -Giving follow up calls to the customers at a specified date and time -Keep records of customer interactions -Follow communication procedures, guidelines, and policies -Managing a large number of outbound calls & inbound calls -Following call center scripts when handling different topics -Identify interpreters needs, clarify information, research every issue, and provide solutions -Candidate must be willing to work UK Timings preferably 1pm-10pm or 2pm-11pm. Qualification / Skills: -Must be graduate BBA/MBA preferred -Excellent English written & oral communication skills -Must be able to work in a fast paced environment -Understanding of Organizational Skills -Time Management Skills -Must be able to work in a team

Required Education

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About Company:

Providing Translation and Interpretation services all over UK.

Website:

Location

Rawalpindi